Company History

House of Fraser launched in 1849 as Arthur and Fraser and in 1891 changed it’s name to Fraser and Sons, the first store was launched in Glasgow in 1849 and steadily grew from then and now House Of Fraser is one of the UK’s biggest department stores with over 61 stores across UK and Ireland and annual sales of over £1.3 billion. Since then it has had a huge amount of growth launching it’s online store in 2007, which delivers worldwide with a huge range of furniture, clothing and household goods.

Delivery

Standard Delivery will be with you within 5 working days and costs £3 or if you spend over £50 it is free of charge. For Next day delivery the cost is £6 and same day delivery is available at a cost of £6 but orders must be placed by midday for same day delivery. They often supply House of Fraser voucher codes for free delivery so make sure to keep up to date with the latest vouchers to ensure further discounts.

Returns

If you are not satisfied with your purchase you can return your goods within 14 days to any House of Fraser store (excluding House of Fraser outlets) or via the post to claim a full refund. If you return your order after 14 days you have up to 28 days to claim a House of Fraser store credit or Ecredit voucher. Exchanges are available via the same method and you have 14 days to do so. Refunds will be issues using the same type of payment of the goods paid for and orders purchased using a voucher code will be refunded based on the promotional price.