Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.1/5 1,626 reviews

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1 West Quay Road, SO15 1RA SOUTHAMPTON, United Kingdom

Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym, heated swimming pool and sauna

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

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Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Telephone
Fax +44 23 8022 2158

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE PORTSIDE TABLE

Discover a culinary gem nestled within Novotel. The Portside Table is a haven for food enthusiasts. Immerse yourself in a world of delectable flavors, where skilled chefs craft culinary masterpieces with passion and creativity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,626 reviews

TripAdvisor Rating  4.0/5  2,451 reviews

Good Hotel, Rubbish Breakfast

TripAdvisor rating 3.0/5

Steve M TripAdvisor review

We used the hotel the night before our cruise. The receptionist was excellent, the room was clean and adequate and we were pre warned that there was a party on but it finished at 11.00pm and it was not a problem. We parked our car for 8 nights in the hotel carpark which was perfect. The taxi ride to the ship and back was about £9.00. The only reason for a 3* rating is the breakfast, it was below par and expensive, my recommendation would be to use TFI Friday, McDonalds or John Lewis for a cheaper option, all within easy walking distance. Other than the breakfast, this was a good stay.

More 3* accommodation than 4.

TripAdvisor rating 2.0/5

300emmah Business - TripAdvisor review

Travelling for work (I had also brought my partner and dog with me so they could enjoy Southampton whilst I was working). The room allocated had decore from the 80s but looked clean, however the separate toilet smelt unsanitary, the bathroom extractor didn't work and the shower sprayed all over the floor. Reception were good and offered to fix the extractor. Our TV remote didn't work, the WiFi was too weak for me to work so i had to work elsewhere. I also couldn't sleep due to an intermittent humming noise that repeated 24hrs a day. Next time we will stay at Ibis next door.

VERY tired

TripAdvisor rating 2.0/5

blueb2000 Couples - TripAdvisor review

Two night stay for the weekend. Picked the more expensive Novotel over budget hotels due to previous pleasant experiences. I have to say the location was fine, reception and bar ok and staff very nice. BUT, and it's a big but when you're paying £170 per night, the room was awful! Artex and wallpaper on the walls and ceilings, a separate toilet of the type I've honestly not seen since the early eighties. Terrible wall art, tired furniture, shower over bath with a wholly inadequate screen. Bathroom also old fashioned although not as bad as the toilet. Obvious hygiene issues with the separate toilet, three doors need to be opened just to get to the bathroom to wash your hands. Added to the very dated decor, furniture and fixtures we also had the following issues: Unusable WiFi, signal too weak. Smelly toilet. Both bathroom and toilet extractor fans didn't work. TV remote didn't work. Machinery noise in room. Will think twice before booking a novotel again, I dare say the cheaper ibis next door would have been way more luxurious and functional.

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Comfortable, good location, excellent food.

Dear Michael D., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Maëva Latchoumanin Front desk Tea member Novotel Southampton

Terrific staff! Clean hotel! Outside noise from container ships!

Customer review rating 4.5/5

Ron G. Couples - Confirmed reviews ALL

Experience with staff from reception through food service and housekeeping was great

Dear Ronald g., Thank you for your review. We are pleased you enjoyed your visit with us despite the noise the port, we hope we have the opportunity to welcome you back again in the future for a much better stay. Kind regards, Maëva Latchoumanin Front desk Team member Novotel Southampton

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Other web-users rate our hotel

  • 790 reviews 9.2/10 Location
  • 1,416 reviews 5.6/10 Room
  • 1,190 reviews 8.3/10 Service
  • 19 reviews 4.7/10 WiFi
  • 703 reviews 4.8/10 Comfort
  • 549 reviews 5.9/10 Cleanliness
  • 543 reviews 7.7/10 Breakfast
  • 390 reviews 6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.